Your prospect or customer connects with your product or service not through rational thought, but rather through emotion. Sure, ... Read More
Customer Service Revolution [Blog]
Social Media Marketing World was held last week in San Diego. Unfortunately I wasn’t able to attend. However, I followed many of ... Read More
First Impressions [Blog]
First impressions last a life time. When you make a great impression the first time you meet someone it has a lasting ... Read More
Service With A Smile [Blog]
I want to share an experience that my wife Jane and I recently had on a trip to Watertown, South Dakota to surprise our son ... Read More
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