Do you actually think by talking about the weather you will build rapport with your prospect or customer? In my opinion, when you ... Read More
How Often Do We Confuse Our Customers #SoundClips
When was the last time you called a customer and because you were not prepared you confused them? Have you ever heard the saying ... Read More
Making Sure Your Clients Don’t Get Taken for Granted
Here’s a little scenario, one that I’m sure has been played out on more than one occasion. You pick up your phone and call one of ... Read More
Too Much Information #SoundClips
When you are prospecting for new business and you end up working with a gatekeeper how much information should you give them? With ... Read More
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