When you have the best experience when shopping in a store or on the phone you’ll be sure to go back again and ... Read More
Are you providing your customers a “First Class” experience?
Have you ever flown “First Class”? Once you have, you never want to fly coach again! Think about your customers, business ... Read More
Attitude Is Everything!
I went on a business trip recently to Chicago. I flew the new Northwest Airlines which is now Delta. I felt like I was flying ... Read More